A policy of adhesion can only be modified by which entity?

A policy of adhesion is characterized by the fact that it is drafted by one party, typically the insurance company, with little to no negotiation from the other party, which is the policyholder. This means the terms of the policy are set by the insurer and the policyholder must either accept the policy as is or reject it altogether.

The insurance company retains the exclusive right to modify the terms of the policy because any changes generally require rewriting the policy documents or amending the provisions. The policyholder does not have the authority to unilaterally alter the policy, which reinforces the concept of adhesion.

State regulators oversee the insurance industry to ensure fair practices and protect consumers but do not modify individual contracts. Similarly, agents act as intermediaries but do not have the authority to change the terms of policies. Therefore, the insurance company is the correct entity that can modify a policy of adhesion, reflecting its role as the drafter of the contract.